Need Support Now?
Call theProvider Consultation Line for Perinatal Behavioral Health.
(833) 765-2004 or visit bit.ly/ProviderConsult
Weekdays, 8 am-5 pm
Services are provided at no cost to providers serving perinatal patients in Kansas including Research and Referral Support, Psychiatric Consultations, and Direct Telehealth Assessments for Patients.
KCC Clinical Consultant:
Case Consultations and Psychiatric Assessments
Erin Bider, MD
KCC Psychiatric Consultant
Dr. Bider is a peripartum psychiatrist based at the University of Kansas Health System. She serves as a psychiatric consultant to clinicians through the Provider Consultation Line for Perinatal Behavioral Health. Dr. Bider attended medical school at the University of Kansas School of Medicine and completed her psychiatry residency at the University of Arkansas for Medical Sciences (UAMS). At UAMS, she trained in the Resident Academic Track, which allowed her to specialize in peripartum psychiatry during her training. Dr. Bider returned to Kansas City in 2021 to create the Maternal Mental Health Clinic at KU. She specializes in caring for pregnant and postpartum women with a variety of mental health concerns, including depression, bipolar disorder, anxiety, PTSD, and schizophrenia. Dr. Bider is passionate about expanding access to mental health services for this vulnerable patient population and is excited to work with KCC to serve women across Kansas.
Program Implementation Consultations:
Screening, Referral, and Treatment Best Practices
Melissa Hoffman, DNP, APRN, PMNHP-BC
Dr. Hoffman has dedicated the last 20 years to promoting maternal child health and wellness. Hoffman is a former labor and delivery nurse, childbirth educator, breastfeeding educator, and community education specialist. She earned a Doctor of Nursing Practice from the University of Kansas and currently works as a Psychiatric Mental Health Nurse Practitioner. Hoffman specializes in reproductive mental health and also facilitates a weekly perinatal mental health support group. She is the founder of Build Your Village and President of Postpartum Support International of Kansas. Both organizations are dedicated to strengthening awareness, education, and services for women and families coping with perinatal mood and anxiety disorders in Kansas. Hoffman lives in Lawrence, Kansas with her husband and two boys.
Lucinda Whitney, DNP, APRN, PMHNP-BC
Dr. Whitney has been a psychiatric mental health nurse for 33 years and in advanced practice for sixteen years. She has practiced across the continuum of care including outpatient, residential, and acute psychiatric care. She has seven years of experience in providing telehealth services to rural Kansas communities. Whitney provides psychotherapy and medication management for patients across the life span with an emphasis on children and parents. She has additional training in the assessment, diagnosis, and treatment of perinatal mood and anxiety disorders.
Whitney is a Clinical Assistant Professor and PMHNP Program Coordinator at the University of Kansas School of Nursing. She has published on mental wellness, psychiatric disorders affecting children and adolescents, and treating traumatized adolescents. She is a member of Postpartum Support International of Kansas and serves on the board of the Kansas Psychiatric Nurses Association.
Beth Oller, MD
Dr. Oller is a board-certified family medicine physician who practices in the rural community of Rooks County, Kansas. She and her husband are the physician owners of Solomon Valley Family Medicine. She graduated with her RN, BSN from the University of Kansas School (KUSM) of Nursing and practiced nursing until she returned to KUSM to complete her MD. She graduated from Wesley Family Medicine Residency in Wichita, Kansas. She practices full scope family medicine with a focus on obstetrics, pediatrics, breastfeeding medicine and mental healthcare. Oller is a Clinical Assistant Professor in the Department of Family and Community Medicine at KUSM-Wichita, is an Advanced Trauma Life Support and Advanced Life Support for Obstetrics instructor, serves on the Kansas Academy of Family Physicians Professional Development Committee as the chair, the Board of Directors as a district director, and the American Academy of Family Physicians as a media ambassador. Oller and her husband are the parents to four amazing children, and she feels like she has the two best jobs in the world being a Mama and caring for her community!
KCC Resource and Referral Specialist
Jennifer Tozier, LMSW, LMAC
KCC Resource and Referral Specialist
Jennifer Tozier is a Licensed Master Social Worker and Licensed Master Addiction Counselor who has been a telehealth clinician at CKF Addiction Treatment for the last two years. Her prior work experience includes working in inpatient and outpatient addiction treatment settings. Tozier has assisted CKF Addiction Treatment in the expansion of telehealth services by being the lead telehealth clinician in projects to include the Opioid Use Disorder Grant serving 65 Kansas counties, Kansas Connecting Communities to serve pregnant and postpartum women, and primary care clinic integration via partnerships with Hoxie Medical Clinic and Konza Prairie Community Health Center. Tozier has been awarded an excellence in service award and has a passion for helping vulnerable populations live their happiest and healthiest life.
How does the Provider Consultation Line Work?
Health care and social service providers can call (833) 765-2004 (or use the web form
), toll free Monday-Friday, 8:00 AM-5:00 PM. Inquiries will be answered by the KCC Resource and Referral Specialist, who will gather information to assess your patient’s needs and help determine the best next steps. This could include a same-day resources support or scheduling a tele-consultation with a member of the KCC Consultant Team.
What Services are Avaliable through the Consultation Line?
Resource and Referral Assistance:
- Support identifying and referring to mental health or substance use assessment for perinatal clients following positive screening.
- Answer questions and offer best practice recommendations related to perinatal behavioral health identification and intervention .
- Coordinate scheduling a practitioner-to-practitioner case consultation with the KCC Clinical Consultant Team to support treatment recommendations.
Practitioner-to Practitioner Consultation:
- Diagnostic Support.
- Treatment Planning.
- Medication and dosage recommendations.
Training and Technical Assistance:
- Targeted training and technical assistance to support perinatal screening, assessment, and referrals to treatment.
- IRIS introduction or onboarding support.
- Telehealth integration (infrastructure and direct services).
- Access to Telehealth Assessments for Patients.
What Happens when I Contact the Provider Consultation Line?
Calls and emails received during hours of operation (weekdays, 8 a.m.-5 p.m.) will responded to by the KCC Resource and Referral Specialist. Inquiries received after hours will be returned within 24-hours or the next business day. The Resource and Referral Specialist will gather information to support your inquiry including the patient’s perinatal status, screening results (if applicable), and primary reason for call. The Resource and Referral Specialist will then coordinate appropriate next steps to best meet you and your client's needs.
No protected health information (PHI) or personally identifiable information (PII) will be collected for referral and case consultation support.
My Perinatal Patient needs a Substance Use/Psychiatric Assessment! Can you help?
Substance use and psychiatric assessments via telehealth are available through the Provider Consultation Line for un(der)insured clients. These assessments are scheduled on a first come first serve basis every Tuesday from 10:00 a.m. – 12:00 p.m. These are gap-filling services made available for patients who and unable to access timely care from a provider in their community. These services are not intended to replace ongoing local care or treatment for a patient.
Referrals for substance use or psychiatric assessments should be requested by a treating physician or other advanced practice provider following an initial screening or treatment counseling (e.g. receptive to medication). For questions about scheduling a patient assessment or these services, please reach out to the Consultation Line.
Crisis assessment services are not available via the Consultation Line. If your patient is experiencing a behavioral health crisis, they should go to the nearest emergency room or call 9-1-1.